Cote Brasserie is a UK-based restaurant company renowned for offering an authentic and casual French dining experience. Characterised by its use of high-quality, locally sourced ingredients alongside attentive service & a welcoming ambience, Cote has a strong commitment to delivering high-end experiences for its customers.
They looked to evolve this level of service into the digital realm & partnered up with us at Mobile Wave Solutions to do so. The task was simple – recreate their bespoke restaurant atmosphere through their online platforms.
Web Design
Why choose a bespoke CMS?
A bespoke CMS in the restaurant or hospitality industry offers streamlined menu management with easy adaptability for seasonal items, specials & multi-location setups. It allows you to build a CMS with features including waitlists, time-slot control, eliminating the need for third-party controls. Taking ownership of these features ensures the customer is constantly in contact with a personalised journey designed to align with your bespoke services.
The design can fully reflect your brand’s style, while giving you easy control over events, promotions, and holiday menus. Using bespoke coding & integrated tools, is optimised for mobile and fast loading, ideal for on-the-go customers, rather than using bulky plugins or generic code.
The backend is also designed in a simple and intuitive way, so that the in-house team can update content without technical help, integrated seamlessly with POS systems, delivery platforms, or your own ordering system. All of this is also wrapped in better security and compliance with data protection standards.
The CMS at Côte
Working closely with Côte, we integrated a bespoke CMS to allow direct management rather than though third parties – providing them with increased control over the look & feel of their platforms. The simplified backend we implemented provided them with full agency over the style, font, colours, content & more customisable features of their website.
Digital Infrastructure
Assisting a complete web redesign, we integrated booking services, payment processing, CRM tools & menu capabilities to provide a well-rounded, slick experience for the customer.
We also provided technical support to the in-house DevOps team to enhance technical developments, allowing Cote to use cutting-edge expertise to create elevated platforms for their customers.
Utilising cloud-based infrastructure, we were able to create a more scalable, high performing platform to cope with surges in demand during peak hours.
Protection
A cloud-based infrastructure was developed to allow for a more secure, scalable and high-performing platform benefiting both Cote & their customers. We used best in class tools to carry out technical and security audits to protect their digital spaces.
The process was extensive & included:
- Code Analysis
- An SEO Audit
- Security & Vulnerability Scanning
- Web Performance & Speed Testing
- Load & API Testing
The Results
Through our transfer of expertise, we equipped in-house DevOps team with the necessary skills to maintain integrated platforms & continue technical developments.
We also streamlined the online platform to provide customers with intuitive, premium digital experiences aligned with Côte’s branding.
We worked to create a secured cloud-based infrastructure, protecting both Côte & its customer’s data whilst also leaving room for scalability.
The numbers
- Reduced operational costs by 20%
- Improved site load times by 30%
- Increased user engagement by 25%
“I highly recommend Mobile Wave Solutions for their consistently exceptional work. Their engineers thoroughly understand our requirements, becoming an integral part of our product development team. MWS have now become a key partner in our digital transformation, demonstrating impressive knowledge and flexibility in enhancing our tech stack & services. We greatly appreciate their unwavering commitment to our success and their ability to adapt to our evolving needs.”
Richard Tallboy – CIO at côte
